Privacy Policy

This privacy policy explains how inakal.com collects, uses, shares and protects your personal information when you access or use our matrimonial and online counselling services. By using our website, you consent to the practices described below.

1. Information we collect

• a) During registration
  • Full name, Date of birth, Gender, Marital status
  • Contact details (email, phone number, address)
  • Religion, Caste, Community, Language (if provided by you)
  • Education, Profession, Income, Lifestyle details
• b) Profile information
  • Photos, Videos and other details uploaded voluntarily
  • Preferences regarding potential partners
• c) Counselling services
  • Information shared during pre-marital counselling sessions
  • Medical or psychological information disclosed voluntarily to our doctors
• d) Technical data
  • IP address, browser type, device details, login information
  • Cookies and tracking technologies for better service performance

2. How we use your information

1. To create and manage your profile
2. To provide matchmaking services and suggest suitable matches
3. To schedule and deliver pre-marital counselling sessions
4. To communicate with you about updates, offers or support
5. To maintain the safety and integrity of our platform
6. To comply with legal obligations

3. Sharing of information

• With other members: Limited profile details (name, age, religion, education, etc.) are shared with registered users for matchmaking purposes.
• With doctors / counsellors: Information you provide during sessions is shared only with authorized professionals for counselling purposes.
• With third-party service providers: For payment processing, communication services or IT support.
• Legal compliance: If required by law, court order or government authorities.

We do not sell or rent your personal information to advertisers or unrelated third parties.

4. Confidentiality of counselling sessions

• All counselling sessions are strictly confidential.
• Records are stored securely and are accessible only to authorized doctors and support staff.
• Information may be disclosed only if there is a risk of harm to yourself / others, or as required by law.

5. Data security

• We use encryption, firewalls and secure servers to protect your data.
• While we follow industry best practices, no transmission over the internet can be guaranteed 100% secure.

6. Your rights

• Access, update or correct your personal information.
• Delete or deactivate your profile at any time.
• Withdraw consent for data processing (subject to legal / contractual obligations).
• Request deletion of counselling records (except where retention is legally required).